The Mediation Process: Practical Strategies for Resolving Conflict

by Christopher W. Moore

Book Overview

Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.

• Format: Paperback
• Language: English
• ISBN: 0787964468
• ISBN13: 9780787964467
• Release Date: April 2003
• Publisher: Jossey-Bass
• Length: 624 Pages
• Weight: 1.72 lbs.
• Dimensions: 1.6" x 5.8" x 9.3"

Customer Reviews

This is THE resource for learning about mediation

I'm a full time mediator and I also do a fair amount of mediation training. When I teach a mediation course at the university level, this is the book I use as the textbook. It's the most thorough and thoughtful work on mediation, mediation history, and how mediation works. It's the backbone of every training program I've attended as well as my own trainings. It's long and not for the casual reader, but it's a terrific value and very complete. If I had to recommend one book on mediation, this is it.

A lot of Mediation Theory

I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.

Great.

This book was great and exactly how it was described in the review. I received it at a fast pace. Thanks.