The Law Firm Client Service Interview Playbook

by Beth Marie Cuzzone and Jill Zwetchkenbaum

There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client's needs. But in today's day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you.

A client...

• Format: Paperback
• Language: English
• ISBN: 1639050264
• ISBN13: 9781639050260
• Release Date: January 2022
• Publisher: American Bar Association
• Length: 126 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.4" x 5.9" x 8.8"