What can I say to a person who is angry, withdrawn, hopeless, in crisis, confused, or obstinate? How can I discuss and resolve problems in a way that preserves relationships and is consistent with my Christian values? How can I bring hope and solutions to situations that seem daunting? How can I convey the truth in love? In this story, Michael, Mariana, Katy, and Josh find the answer in the four steps of The L.O.V.E. Approach: Listen and...