The Journey: Achieving Sustained Organizational Success

by Charles A. Cianfrani

In today's competitive environment, it's no longer enough to satisfy your customers. To sustain success, you must meet the needs and expectations of all relevant interested parties of your organization. The journey is a process in which those needs and expectations are inputs, and sustained success is the output. To transform the inputs into sustained success, the organization must establish and implement the right processes. This represents 'what'...

• Format: Hardcover
• Language: English
• ISBN: 0873899865
• ISBN13: 9780873899864
• Release Date: April 2019
• Publisher: ASQ Quality Press
• Length: 220 Pages
• Weight: 1.02 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"