The Itil V3 Service Management Awareness Pocket Guide - The Itil V3 Pocket Toolbook: A Quick Reference Guide to All 29 Processes and Their Activities

by Gerard Blokdijk and Ivanka Menken

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ITIL... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1742442005
• ISBN13: 9781742442006
• Release Date: January 1
• Publisher: Emereo Pty Ltd
• Length: 104 Pages
• Weight: 0.36 lbs.
• Dimensions: 0.2" x 9.0" x 6.0"