The Itil V3 Factsheet Benchmark Guide: An Award-Winning Itil Trainers Tips on Achieving Itil V3 and Itil Foundation Certification for Itil Service Man

by Ivanka Menken

Book Overview

New ITIL V3! Real-life use, insights and applications for all ITIL V3 processes * 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams *... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 174244010X
• ISBN13: 9781742440101
• Release Date: January 1
• Publisher: Emereo Pty Ltd
• Length: 144 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.3" x 8.3" x 11.7"