The It Support Handbook: A How-To Guide to Providing Effective Help and Support to It Users

by Mike Halsey

Book Overview

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.
Whether you're an individual, part of an IT support team, or managing staff supporting...

• Format: Paperback
• Language: English
• ISBN: 1484251326
• ISBN13: 9781484251324
• Release Date: October 2019
• Publisher: Apress
• Length: 197 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.5" x 7.0" x 10.0"