The International Hospitality Industry: Organizational and Operational Issues

by Peter Jones, Abraham Pizam, Peter Jones

Identifies the specific aspects of hospitality management related to operating in an international context. Deals with multicultural customers; employing a multicultural workforce; operating in different political, social, economic and legal contexts; and coping with geographic distance. Identifies the main environmental factors and key conditions affecting the industry in the five major regions of the world. Also considers international business...

• Format: Hardcover
• Language: English
• ISBN: 0471594121
• ISBN13: 9780471594123
• Release Date: August 1993
• Publisher: John Wiley & Sons
• Length: 362 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.4" x 9.5"