In their bestselling work The ExtraordinaryLeader, performance thought leaders JohnZenger and Joseph Folkman revealed the 16key competencies that separate the top 10percent of leaders from the rest. Since thatbook's publication, they and coauthor ScottEdinger discovered, through an extensivestudy conducted over four years, that leaderswho possessed the ability to inspire and motivateoutperformed all others. The authors found that the...