The Influencing Pocketbook

by Richard Storey

Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1870471792
• ISBN13: 9781870471794
• Release Date: November 2003
• Publisher: Management Pocketbooks
• Length: 108 Pages