The impact of customer service management on IT function

by Peter N. Osuji

Todays business landscape is changing rapidly and Information Technology (IT) solutions that support these businesses are aligning service strategy and targets towards satisfying ever changing... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3659390879
• ISBN13: 9783659390876
• Release Date: May 2013
• Publisher: LAP Lambert Academic Publishing
• Length: 104 Pages
• Weight: 0.36 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"