The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

by Micah Solomon

Book Overview

Success in today's rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company's president and COO Herve Humler.

This...

• Format: Paperback
• Language: English
• ISBN: 1590794893
• ISBN13: 9781590794890
• Release Date: April 2019
• Publisher: Select Books (NY)
• Length: 192 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.4" x 9.9" x 9.3"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher