Handbook of Key Customer Relationship Management (Crm): The Definitive Guide to Winning, Managing and Developing Key Account Business

by Ken Burnett

The handbook of KCRM (Key Customer Relationship Management) is the definitive guide to winning, managing your key customers and provides you with all you need to know about how to develop your... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0273650319
• ISBN13: 9780273650317
• Release Date: January 2000
• Publisher: FT Press
• Length: 401 Pages
• Weight: 1.20 lbs.
• Dimensions: 1.0" x 6.4" x 9.4"