The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings

by Daniel G. Bachrach and Wout van Wezel

The Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the...

• Format: Paperback
• Language: English
• ISBN: 0199357226
• ISBN13: 9780199357222
• Release Date: June 2015
• Publisher: Oxford University Press
• Length: 448 Pages
• Weight: 1.45 lbs.
• Dimensions: 1.0" x 6.1" x 9.1"