The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

by Colin Cowie

Book Overview

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable "wow" events for the world's most demanding clients.

If you're searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this...

• Format: Hardcover
• Language: English
• ISBN: 1400224004
• ISBN13: 9781400224005
• Release Date: September 2021
• Publisher: HarperCollins Leadership
• Length: 288 Pages
• Weight: 0.90 lbs.
• Dimensions: 1.0" x 6.0" x 9.1"