The Executive Guide to Improvement and Change

by John W. Moran, G. Dennis Beecroft, Grace L. Duffy

Book Overview

There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. The book explains that there is not one technique that works best for any organization,...

• Format: Paperback
• Language: English
• ISBN: 0873895797
• ISBN13: 9780873895798
• Release Date: November 2002
• Publisher: ASQ Quality Press
• Length: 274 Pages
• Weight: 1.65 lbs.
• Dimensions: 0.6" x 7.0" x 10.0"

Customer Reviews

Solid Overview of Change Mgmt and Quality Improvement

I've read about half the chapters in this book so far (they don't necessarily need to be read in order) and found it very helpful in approaching a process redesign at work. I particularly enjoyed the case study in the last chapter about a college that had taken the principles of quality management and applied them in improving services to students. Overall, I would recommend it as a good overview of many of the theories and objectives involved in change management.