The Diversity Factor: Capturing the Competitive Advantage of a Changing Workforce

by Margaret Blackburn White, Elsie Y. Cross, Margaret White

Book Overview

The face of America is changing. The workforce of the 21st century will include growing numbers of women and people of color. American corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal The Diversity Factor, provides both theoretical and practical information that will help organizations learn to ''manage diversity'' successfully. Consultants and academicians describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives demonstrate how these processes are being implemented in their organizations. The Diversity Factor offers readers valuable information on every aspect of diversity including: Strategies for managing diversity in the workplace; Methods for building leadership skills; Discussions of the barriers managers face and how to overcome them.

• Format: Hardcover
• Language: English
• ISBN: 0786308583
• ISBN13: 9780786308583
• Release Date: April 1996
• Publisher: McGraw-Hill Companies
• Length: 200 Pages
• Weight: 1.20 lbs.
• Dimensions: 1.0" x 6.3" x 9.3"

Customer Reviews

Insightful and Inclusive: A Must Read for Managers/Trainers

The Diversity Factor shows the emerging maturity in the understanding of valuing and managing diversity in today's workplace. By incorporating writings and viewpoints of those other than the Editors, the benefits of diveristy and multiple perspectives are promoted within the book itself. This alone supports the shifting paradigms about the richness and merits of diversity. Cross and Blackburn White are to both be acknowledged for this refreshing and engaging publication, in addition to their continued efforts publishing The Diversity Factor periodical. The Editors step out of the comfort zone by addressing differnces that make many uncomfortable but yet are very important, such as the gay and lesbian worker and how their difference matters. Whenever a diversity book, management program, or training program exclude sexual orientation, promoting and inclusive understanding of diversity is greatly diserviced and undermined. Cross and Blackburn White break free of this dilemma by embracing inclusion. As a Diveristy Awareness and Communications Educator, I highly recommend this insightful and inclusive reading to all managers and diveristy educators as a valuable resouce. Frank Stonehouse