The Digital Call Center: Gateway to Technical Intimacy

by Paul V. Anderson

"The Digital Call Center identifies and analyzes the implications of key shifts in communication technology and call center application processes, then proposes strategic and practical perspectives to... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0965335917
• ISBN13: 9780965335911
• Release Date: January 1999
• Publisher: Doyle Publishing Company
• Length: 168 Pages