The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company

by Ashvin Vaidyanathan and Ruben Rabago

Book Overview

The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete...

• Format: Hardcover
• Language: English
• ISBN: 1119624614
• ISBN13: 9781119624615
• Release Date: January 2020
• Publisher: Wiley
• Length: 288 Pages
• Weight: 1.12 lbs.
• Dimensions: 1.1" x 6.2" x 9.1"