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Paperback The Customer Signs Your Paycheck Book

ISBN: 0071632883

ISBN13: 9780071632881

The Customer Signs Your Paycheck

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Format: Paperback

Condition: Very Good

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Book Overview

Positive Service Gets Positive Results--Every Time

Customer loyalty is becoming harder to establish and just as difficult tomaintain. This is truer than ever in today's hyperdigital world, where a singlecustomer venting his or her dissatisfaction on a blog or social network canamass an army of anti-you activists--and send your business spiraling.

The Customer Signs Your Paycheck reveals the secret to ensuring customercontentment...

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