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Hardcover The Customer Advocate and the Customer Saboteur: Linking Social Word-Of-Mouth, Brand Impression, and Stakeholder Behavior Book

ISBN: 0873898117

ISBN13: 9780873898119

The Customer Advocate and the Customer Saboteur: Linking Social Word-Of-Mouth, Brand Impression, and Stakeholder Behavior

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Format: Hardcover

Condition: Very Good

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