Ava Ballantyne's brother, Zack, was murdered in 1987. Friends and family gave little advice, no "How to Heal Your Broken Heart" manual or at least some way to cope. Now married, with four children, Ava wants to comfort her husband, Shelby, with the passing of his mom, Marilyn. What would Ava say to ease his pain? What knowledge did she possess that could help him through this most difficult time? It was Thanksgiving. Little did she know that by Christmas...