The Coo Revolution: Reinventing Customer-Facing Processes for Moments of Truth

by Kramer Reeves, Rich Phillips, Peter Fingar

What do CEOs now demand of their COOs? The reinvention of customer-facing processes for moments of truth. Did you ever wonder about the replacement for Apples legendary CEO, Steve Jobs? It was the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0929652193
• ISBN13: 9780929652191
• Release Date: May 2013
• Publisher: Meghan-Kiffer Press
• Length: 234 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"