The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty

by Shep Hyken

Book Overview

There's a reason they call it a convenience store- because it's convenient When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1640950524
• ISBN13: 9781640950528
• Release Date: October 2018
• Publisher: Sound Wisdom
• Length: 216 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.6" x 6.0" x 8.5"