The Consultative Approach: Partnering for Results!

by Virginia LaGrossa and Suzanne Saxe

As a professional, you can't just apply your expertise. You need to present solutions in a way that best suits your clients. You have to work with a wide variety of people: team members, subject matter experts, top executives, and others. Working effectively with associates--while keeping an eye on budgets, schedules, and results--requires a collaborative outlook. "Successful professionals today need more than technical skills--they need to know how...

• Format: Hardcover
• Language: English
• ISBN: 0787911003
• ISBN13: 9780787911003
• Release Date: April 1998
• Publisher: Pfeiffer
• Length: 208 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.8" x 7.3" x 9.5"

Customer Reviews

Of considerable value to anyone working in an organization.

The book focuses on working with clients - any one with whom you work. Discusses partnering with others, and building trust and commitment. Covers the skills and techniques that make up the consultative approach, managing interpersonal relations with clients, and considers several types of partnering roles. Includes a glossary, resources and references. Our review finds that this is an informative book that offers considerable value to anyone working in an organization. Recommended.

An amazingly accessible guide on being with ANY client

It's really refreshing to read a "business" book in language that speaks in a balanced way to both the practicality of tools AND the more conceptual threads that weave the tools together. But then, this book is all about balance, and how we can begin to create balance in the workplace for our clients (and ourselves!).

A must read for any professional who wants to succeed

This book offers great tips and ideas for all professions who want to provide fabulous service and be more of a business partner