The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners

by Keami D. Lewis and Bill Withers

Book Overview

"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors'...

• Format: Paperback
• Language: English
• ISBN: 0814471676
• ISBN13: 9780814471678
• Release Date: June 2003
• Publisher: Amacom
• Length: 256 Pages
• Weight: 2.00 lbs.
• Dimensions: 0.9" x 8.5" x 11.0"
• Age Range: 17 years and up
• Grade Range: Grade 12 and higher