The Complete Idiot's Guide to Motivating People

by Susan Shelley

This guide gives readers an arsenal of ready-to-use tips and shortcuts for every aspect of effective motivation, on the job or elsewhere, including communicating enthusiasm and a collaborative work atmosphere, fostering creativity, empowerment, and a sense of personal investment.

• Format: Paperback
• Language: English
• ISBN: 0028632001
• ISBN13: 9780028632001
• Release Date: October 1999
• Publisher: Penguin Putnam
• Length: 347 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.8" x 7.3" x 9.1"

Customer Reviews

A Great Resource for Motivating People for Everyone

"But mostly...I want to be inspired." - Dorothy to Jerry in the movie "Jerry Maguire"Being a good motivator with the ability to inspire is a full-time job, but it is one well worth investing time and effort to master. "The Complete Idiot's Guide To Motivating People" proves a valuable tool for anyone in a position of leadership looking to rally the troops and seismically shift mindsets. Does this apply to you? The authors assert that "The ability to motivate is as vital for the first-grade teacher in a rural school as it is for the supervisor in a downtown office building." This book prescribes proven methods to motivate to maximum effect.In Chapter 1 we learn that "Bosses should be more like coaches, who don't demand work from their teams, but work with their teams." This vital connection between motivators and their workers is repeated throughout, because without a genuine bond communication breaks down and attempts to motivate are doomed to fail. As the Reverend Jesse Jackson puts it, "The greatness of teachers is not measured by how much they know, but by how much they share." One of the book's Defining Moments sections states that "to orchestrate means to arrange or put something together. The best orchestra conductor never needs to touch the instruments. They touch the hearts of their musicians."Dispensing these motivational tidbits is effective, but "The Complete Idiot's Guide To Motivating People" really succeeds when it drives home its points with true to life accounts. Take the story of Sue, a customer service department leader with a crew that's beleaguered, bickering, and overworked. The book tells us that a psychological environment is harder to change than a physical one, so Sue has an uphill battle to get her department on track. After wracking her brain to try to turn the ship around, Sue adopts a simple, straightforward course of action. She announces that she's coming in a half hour early on Thursday morning. She's not forcing anyone to come in early and can't pay overtime, but anyone who wants to show up is welcome."Those of us who show up will start looking for better ways to get things done," she tells the group. "I'll buy donuts." Initially, only a few workers turned up, then as the numbers grew the company president and key managers turned their attention to the meetings. Eventually, they held Sue up as an example and people started working together to reverse the slide and resolve issues. The point of the story is that little things can go a long way when it comes to motivation. By giving her workers a voice, Sue was able to motivate them and establish a productive team working together at peak efficiency."The Complete Idiot's Guide To Motivating People" hammers home the message that camaraderie is key, and bringing a sense of family to the workplace has power. Strong leaders are people who interact with employees at every level. There's a story of cosmetics queen Estee Lauder's personalized selling technique and her breez