The Communication Book: 44 Ideas for Better Conversations Every Day

by Mikael Krogerus and Roman Tschäppeler

- Want better conversations? Ask open-ended questions that have no right or wrong answers--make your partner feel brilliant.
- Want better meetings? Ban smartphones, use a timer, and make everyone stand up.
- Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones.

Whether you want...

• Format: Hardcover
• Language: English
• ISBN: 1324001984
• ISBN13: 9781324001980
• Release Date: February 2020
• Publisher: W. W. Norton & Company
• Length: 208 Pages
• Weight: 0.54 lbs.
• Dimensions: 0.7" x 4.4" x 7.2"