The Commonwealth of Self Interest: Business Success Through Customer Engagement

by Paul Greenberg

Book Overview

Twenty-first century customers are demanding more than ever - they will communicate with a company in whatever channel they need to at the time they want to. They want their interactions with the company to be seamless, convenient and simple. They want to get whatever it is they want to do with your company done as fast as possible. AND they want more than just good products and services, products, services, the tools they need to control their...

• Format: Hardcover
• Language: English
• ISBN: 1733618201
• ISBN13: 9781733618205
• Release Date: April 2019
• Publisher: 56 Group, LLC
• Length: 430 Pages
• Weight: 1.80 lbs.
• Dimensions: 1.1" x 6.1" x 9.2"