The Changing Face of Today's Customer

by Doug Lipp

Book Overview

This book, written by a former head trainer at the Walt Disney University, tells readers how to design an individualized customer service system for their industry. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1563527235
• ISBN13: 9781563527234
• Release Date: October 2003
• Publisher: Taylor Trade Publishing
• Length: 256 Pages
• Weight: 1.05 lbs.
• Dimensions: 1.0" x 5.8" x 8.6"