The Business of IT: How to Improve Service and Lower Costs

by Robert Ryan, Tim Raducha-Grace, Robert Ryan

Drive More Business Value from IT and Bridge the Gap Between IT and Business Leadership Apply business practices throughout IT to optimize budgets and improve ROI Create higher satisfaction and more... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0137000618
• ISBN13: 9780137000616
• Release Date: September 2009
• Publisher: IBM Press
• Length: 292 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.9" x 6.0" x 8.9"