* Definitions of workplace bullying * Why and how do bullies bully? * The effects of bullying * The boss, the bully and the law * Acknowledging and altering a bullying workplace * shows how the legal system can be used to address workplace bullying and how individuals and management can turn around a bullying culture * develops awareness (among managers, employees and trade union representatives) of workplace bullying and looks at the possible causes of workplace bullying * examines the effects on individuals and communities and the implications to NHS consumers
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