Auto Tech's Handbook : An Insider's Guide to Life in the Repair Business

by David J. Ellingsen

"The Auto Tech's Handbook details how to be a successful auto technician. The book describes what it's like to work in an independent shop, franchise, or dealership. It focuses on customer care, explains pay systems, warranty work, tools, the CSI system, owners and managers, and ASE certs. It coaches a tech to be super efficient and highly productive in the shop , how to handle yourself in a meeting, avoid gossip in the shop, protecting your health and safety, and much more. It is the perfect guide for any apprentice tech or experienced mechanic. "

• Format: Paperback
• Language: English
• ISBN: 0982009704
• ISBN13: 9780982009703
• Release Date: May 2011
• Publisher: Auto Tech Works
• Length: 350 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.8" x 6.0" x 9.0"
• Age Range: 14 years and up