Based on the idea that managing is more about common sense and the ability to treat employees with humanity rather than the need to have specialist knowledge and expertise, this guide can help managers of all levels. In Part One, the author analyzes the role of the manager; in Part Two, he sets out 50 guidelines based on easy-to-remember maxims or principles; and in Part Three, he provides an introduction to the essential techniques and tools required. Written by an experienced author with a strong track record of successfully teaching management at business school and university, this invaluable self-help guide will help all managers, whether new to the role or more seasoned, to hone and improve their skills.
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