Carmen hasn't had snow on Christmas in ten years. Her family has grown accustomed to beaches and extravagant tropical vacations, but she still remembers the snow in Massachusetts when she was a kid. When her dad decides to book a cabin in the idyllic, snow-capped mountains of Colorado for Christmas, the rest of the family is skeptical - why trade palm trees and warm weather for a snowbound ski resort? Carmen's in the same 'bah humbug' mood until she...