Textbook of Social Administration: The Consumer-Centered Approach

by John Poertner and Charles A. Rapp

Book Overview

Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction...

• Format: Hardcover
• Language: English
• ISBN: 0789031779
• ISBN13: 9780789031778
• Release Date: June 2007
• Publisher: Routledge
• Length: 448 Pages
• Weight: 1.90 lbs.
• Dimensions: 1.4" x 7.6" x 8.8"