Ten Steps to ITSM Success

by Timothy Rogers and Angelo Esposito

You've read the books, but... A wealth of material has been written to describe the underlying mechanics of ITSM, but very little practical advice is available on how to implement ITSM best practices... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1849284563
• ISBN13: 9781849284561
• Release Date: February 2013
• Publisher: Itgp
• Length: 264 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"