Telephone Techniques and Technology

by Bonnie Roe White

Telephone Techniques & Technology focuses on the skills required to use the telephone effectively in a work environment. These skills are vital to success whether an individual is an office assistant, a company operator, or a corporate executive. Each of the lessons emphasizes hearing, speaking, and writing activities.

• Format: Paperback
• Language: English
• ISBN: 0538605286
• ISBN13: 9780538605281
• Release Date: August 1993
• Publisher: South Western Educational Publishing
• Length: 294 Pages
• Weight: 1.36 lbs.
• Dimensions: 0.5" x 8.3" x 10.7"