Telephone Skills for Professionals in Health Care

by Wendy Leebov

Book Overview

When employees are on the phone, your organization's reputation is on the line!Telephone Skills is a nuts and bolts guide to exemplifying great customer service in phone conversations. After making a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1480086894
• ISBN13: 9781480086890
• Release Date: November 2012
• Publisher: Createspace Independent Publishing Platform
• Length: 58 Pages
• Weight: 0.25 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"