Telephone Communication in the Information Age

by Roberta Mantus and Roberta Moore

An invaluable reference for professional secretaries and other office workers as well as those who deal with customers over the phone. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0538715146
• ISBN13: 9780538715140
• Release Date: October 1995
• Publisher: South Western Educational Publishing
• Length: 168 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.4" x 8.3" x 10.7"