Telecommunications Quality of Service Management: From Legacy to Emerging Services

by Keith Ward and Antony Oodan

In today's increasingly competitive communications environment, Quality of Service (QoS) is of paramount importance in the battle to win market share. However, the enhanced expectations of customers and the introduction of many new services and technologies makes comprehending and meeting customer requirements a real challenge. Building on the issues covered in Quality of Service in Telecommunications (1997), this book examines the technical,...

• Format: Hardcover
• Language: English
• ISBN: 0852964242
• ISBN13: 9780852964248
• Release Date: December 2002
• Publisher: Institution of Engineering & Technology
• Length: 636 Pages
• Weight: 2.30 lbs.
• Dimensions: 1.5" x 6.2" x 9.3"