Teamwork for Customers: Building Organizations That Take Pride in Serving

by Dean Tjosvold

Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.

• Format: Hardcover
• Language: English
• ISBN: 1555424910
• ISBN13: 9781555424916
• Release Date: November 1992
• Publisher: Jossey-Bass
• Length: 193 Pages
• Weight: 0.95 lbs.