Ta-Q-Bin: Service Excellence and Innovation in Urban Logistics

by Qizhang Liu and Mark Goh

Book Overview

Preface.- Chapter 1: Introduction.- Chapter 2: Urban Logistics in Asia.- Chapter 3: TA-Q-BIN, The Last-Mile Delivery.- Chapter 4: An Innovation in Last-Mile Delivery.- Chapter 5: Power of Gemba.- Chapter 6: Express Delivery - Sustainable Advantage through Corporate Social Responsibility.- Chapter 7: Saishunkan - Rejuvenation by Living in Harmony with Nature (and Customers).- Chapter 8: Delivering B2B with TA-Q-BIN.- Chapter 9: Standardization and...

• Format: Paperback
• Language: English
• ISBN: 9811013101
• ISBN13: 9789811013102
• Release Date: August 2016
• Publisher: Springer
• Length: 192 Pages
• Weight: 0.64 lbs.
• Dimensions: 0.4" x 6.1" x 9.2"