Synchroservice

by Richard J. Schonberger and Edward M. Knod Jr.

In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets leading-edge world-class excellence strategies for the service industry, giving you everything you need to design and... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0786302453
• ISBN13: 9780786302451
• Release Date: May 1994
• Publisher: Irwin Professional Publishing
• Length: 300 Pages
• Weight: 1.18 lbs.
• Dimensions: 1.2" x 6.3" x 9.3"