Ever since Charles Whitman gunned down over a dozen innocent people in 1966 from his perch atop the University of Texas clock tower, "SWAT team" has become a household word. In this compelling book, police veteran Robert L. Snow takes us into the midst of the nation's heroic SWAT teams, allowing us to eavesdrop on harrowing negotiations between killers and cops. He gives us a balanced look at what SWAT teams do right and what they do wrong and recommends...