Superior Customer Service: Text-Workbook

by Andrew T. Stull

Today's customer service encompasses much more than just point-of-sale activities. This book introduces readers to the new concept of total customer service, applying it to all business areas from... This description may be from another edition of this product.

• Format: Mass Market Paperback
• Language: English
• ISBN: 0538628685
• ISBN13: 9780538628686
• Release Date: February 1995
• Publisher: South Western Educational Publishing
• Length: 192 Pages
• Weight: 0.67 lbs.
• Dimensions: 0.2" x 7.8" x 10.7"