IMPORTANT NOTE: This is a book summary of Never Split The Difference by Chris Voss and is not the original book.
If you want a set of negotiating skills that will work in your favor every single time, then read this advice from Chris Voss. Voss worked in the FBI for more than two decades and 15 of those years he spent as a hostage negotiator. Dealing with international drug traffickers, powerful terrorists, and professional kidnappers have taught him a thing or two about successful negotiating. What Voss discovered is that negotiating is anything but logical and rational and is, in fact, shrouded in emotions, undiscovered needs, and burning desires. Perhaps you are a salesperson and are finding it difficult to get a decent success rate of sales. Or maybe you want to negotiate a pay rise or a discount on your rent but you don