Success with Microsoft Dynamics CRM 4.0 : Implementing Customer Relationship Management

by Justin Mathena

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of...

• Format: Paperback
• Language: English
• ISBN: B002C94GLG
• ISBN13: 9781430216049
• Release Date: December 2008
• Publisher: Apress L. P.
• Weight: 1.15 lbs.
• Dimensions: 9.6" x 7.0" x 9.3"