Sticky Customer Service: Stop Churning Customers and Start Growing Your Business

by Peter Lyle DeHaan

Book Overview

Do you lose customers about as fast as you gain them? It doesn't have to be that way. Customer service isn't a once-and-done effort. It takes ongoing work to truly meet your customers' expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength. With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD,...

• Format: Paperback
• Language: English
• ISBN: 1948082594
• ISBN13: 9781948082594
• Release Date: June 2021
• Publisher: Peter DeHaan Publishing Inc
• Length: 204 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.4" x 5.0" x 8.0"