Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and Its Systems

by Tahvo Hyotylainen and Tahvo Hyötyläinen

Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hy tyl inen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author's...

• Format: Paperback
• Language: English
• ISBN: 3658074698
• ISBN13: 9783658074692
• Release Date: October 2014
• Publisher: Springer Gabler
• Length: 220 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.6" x 5.8" x 8.3"